At Vape Outlet, we offer secure and convenient payment options to make your shopping experience seamless. Below, you’ll find details about our accepted payment methods, security measures, billing policies, and answers to common payment-related questions. Shop with confidence knowing your transactions are protected.
Accepted Payment Methods
We accept a variety of payment methods to accommodate your preferences. Due to the vape industry’s regulatory environment, we use payment processors that comply with restrictions on tobacco-related transactions.
- Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover. All card payments are processed securely through our vape-compliant payment gateway.
- PayPal: Pay securely with your PayPal account. PayPal transactions are processed instantly and offer buyer protection for eligible purchases.
- Digital Wallets: We support Apple Pay and Google Pay for fast, secure checkout on compatible devices.
- Gift Cards: Vape Outlet USA gift cards can be applied at checkout. Contact our Customer Care Team if you encounter issues redeeming a gift card.
Note: Some payment methods may be unavailable in certain states due to local regulations or processor restrictions. You’ll see available options at checkout.
Payment Security
Your security is our top priority. We use industry-standard technologies and protocols to protect your payment information.
- SSL Encryption: Our website uses 256-bit Secure Sockets Layer (SSL) encryption to safeguard your data during transmission.
- PCI Compliance: We adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure secure handling of credit card information.
- No Data Storage: We do not store your full credit card details on our servers. Payments are processed directly by our trusted payment gateways (e.g., Stripe, PayPal).
- Fraud Protection: Our systems monitor transactions for suspicious activity. If we detect potential fraud, we may contact you to verify your order before processing.
Note: Always ensure you’re shopping on our official site (vapeoutletusa.com) to avoid phishing scams. Look for the padlock icon in your browser’s address bar.
Billing Information
To ensure a smooth checkout process, please review our billing policies:
- Accurate Billing Details: Provide accurate billing information matching your payment method to avoid declines or delays. Incorrect details may result in order cancellation.
- Authorization Holds: A temporary hold may be placed on your card during checkout to verify funds. This hold is released upon order completion or cancellation.
- Currency: All transactions are processed in U.S. dollars (USD). If using a non-USD card, your bank may apply a foreign transaction fee.
- Order Confirmation: Once payment is processed, you’ll receive an order confirmation email with billing details. Contact us immediately if you notice discrepancies.
Note: We reserve the right to cancel orders if payment cannot be verified or if fraud is suspected.
Taxes and Fees
As a vape retailer, we are required to collect taxes and fees in accordance with federal and state regulations, including the PACT Act.
- Sales Tax: We collect state and local sales taxes based on your shipping address. Taxes are calculated at checkout and displayed before payment.
- Vape Excise Taxes: Certain states (e.g., California, Minnesota, Pennsylvania) impose excise taxes on vape products. These are added to your order total where applicable.
- Adult Signature Fee: A $7.00 fee is applied to all orders for mandatory adult signature (21+) at delivery, as required by the PACT Act.
Note: Tax and fee amounts vary by jurisdiction and are non-negotiable. Review your cart for a detailed breakdown before confirming your order.
Taxes and Fees
Why was my payment declined?
Payments may be declined due to incorrect billing details, insufficient funds, or restrictions by your bank for vape-related transactions. Verify your information and contact your bank, or try another payment method.
Is it safe to use my credit card on your site?
Yes, we use 256-bit SSL encryption and comply with PCI DSS standards to protect your payment information. We do not store full credit card details.
Why is there an adult signature fee?
The PACT Act requires an adult (21+) to sign for vape product deliveries, and carriers charge a $7.00 fee for this service, which is added to your order.
Can I pay with cryptocurrency or checks?
Currently, we do not accept cryptocurrency, personal checks, or cash on delivery due to vape industry regulations. Please use our accepted payment methods listed above.
How do I view my billing details?
Your billing details are included in the order confirmation email. You can also view them in your account under “Order History” if you created an account during checkout.
For more questions, visit our FAQ Page or contact our Customer Care Team.