At VapeOutletUSA.com, we are committed to preventing underage access to vape products. In compliance with federal and state regulations, including the PACT Act and FDA guidelines, we enforce strict age verification protocols. Below, we detail our age restriction policies, verification processes, and customer responsibilities to ensure a safe and legal shopping experience.
Age Restriction Overview
Vape products, including e-liquids, devices, and accessories, are strictly regulated in the United States. To comply with federal law, all customers must be 21 years of age or older to purchase from VapeOutletUSA.com.
- Federal Law: The Tobacco Control Act, amended in 2019, raised the minimum age for purchasing tobacco and vape products to 21 nationwide.
- PACT Act: The Prevent All Cigarette Trafficking (PACT) Act, amended in 2020, classifies vape products as electronic nicotine delivery systems (ENDS) and mandates age verification for online sales and deliveries.
- Our Commitment: We enforce a zero-tolerance policy for underage sales, using robust verification systems to protect our community and comply with regulations.
Note: Attempting to purchase vape products if under 21 will result in order cancellation and potential legal consequences.
Age Verification Process
To ensure compliance with federal and state laws, we implement multiple layers of age verification throughout the shopping and delivery process.
- Website Access: Upon entering VapeOutletUSA.com, you’ll be prompted to verify your age through a pop-up or third-party service (e.g., AgeChecker.Net or Veratad). You may need to provide your date of birth or additional identity details.
- Checkout Verification: During checkout, our system cross-references your billing and shipping information with age verification databases to confirm you are 21 or older.
- Delivery Verification: All orders require an adult signature (21+) with a valid, government-issued photo ID at delivery. A $7.00 adult signature fee is added to every order to cover this requirement, as mandated by the PACT Act.
- Failed Verification: If age verification fails at any stage (website, checkout, or delivery), your order will be canceled, and a refund will be issued, minus any processing or return fees.
Note: Ensure an adult (21+) is available to sign for your delivery to avoid delays or return fees.
Customer Responsibilities
To comply with our age restriction policy and federal regulations, customers must adhere to the following responsibilities:
- Provide Accurate Information: Submit accurate personal and billing information during age verification and checkout. Falsifying information may result in order cancellation and legal action.
- Complete Verification: Follow the prompts for online age verification, including providing any required identity details. Failure to complete verification will prevent access to our site.
- Delivery Presence: Ensure an adult (21+) with a valid ID is available to sign for delivery. Carriers may attempt delivery up to three times before returning the package, incurring return fees.
- Compliance with Laws: Only purchase vape products if you are 21 or older and reside in a state or locality where vape sales are permitted.
Note: Non-compliance with these responsibilities may lead to order cancellation, additional fees, or legal consequences.
Consequences of Non-Compliance
VapeOutletUSA.com takes underage access prevention seriously. Non-compliance with our age restriction policy will result in the following actions:
- Order Cancellation: Orders placed by individuals under 21 or those who fail age verification will be canceled immediately, with refunds issued minus any processing fees.
- Account Suspension: Accounts found to be associated with underage users or fraudulent verification attempts may be suspended or permanently banned.
- Return Fees: If a package is returned due to no adult (21+) being available to sign, the customer will incur a Return to Sender fee, deducted from any refund.
- Legal Reporting: Attempts to bypass age verification or purchase products for minors may be reported to relevant authorities, as required by law.
Note: We cooperate fully with federal and state authorities to enforce age restrictions and prevent underage vaping.
Frequently Asked Questions
Why do I need to be 21 to purchase vape products?
The federal Tobacco Control Act, amended in 2019, raised the minimum age for purchasing vape and tobacco products to 21 nationwide to prevent underage use.
What happens if I fail age verification?
If you fail age verification online or at delivery, your order will be canceled, and a refund will be issued, minus any processing or return fees.
Why is there a $7 adult signature fee?
The PACT Act requires an adult (21+) to sign for vape deliveries with ID verification. Carriers charge a $7 fee for this service, which is added to your order.
Can someone else sign for my delivery?
Yes, as long as they are 21 or older and have a valid, government-issued photo ID. Ensure they’re available at the delivery address.
What if no adult is available to sign for delivery?
Carriers may attempt delivery up to three times. If no adult (21+) is available, the package will be returned, and you may incur a Return to Sender fee.
For more questions, visit our FAQ Page or contact our Customer Care Team.